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Call Centre
About usInter Contact Telemarketing is specialized contact center, founded in 2004. Main goal of the company is to offer and develop telemarketing as the efforts in the service – sales over the phone are in focus. The contact center covers the territory of the whole country, and in the beginning of 2007 opened a branch for service development in Romania as well.
Focus of the services
Inter Contact Telemarketing is specialized in the following services:
- Telesales (Direct Sales, Up-selling и Cross-selling of products)
- Presentations over the phone
- Marketing and statistics research
- Organizing meetings
- Research the satisfaction of your clients
- After-sale service
- Filing databases and keeping them up to date
Technical opportunities
The phone center has own, rich, up to date database with contacts of companies and organizations in the private and state enterprise, which along with the professional software and the abilities of the operators guarantee the professionalism and success of the companies.
- Database with over 100 000 contacts
- 36 fully equipped working places with specialized equipment
- Flexible and operative software which gives opportunity to make statistical data, references and analyses of the activity results
Our team
To sale services or products over the phone is specific. It requires efforts, professional approach and experience. This is why in our team work trained workers with over 2 years of continual practice in the contact center. They have been on numerous trainings for sales over the phone and have proved their experience and abilities to sale.
- Professional operators with specialized training in the field of marketing and sale over phone
- Managers with long years of experience in telemarketing, who had taken specialized trainings abroad
- 36 operators, 15 of whom with over 2 years continual practice in our contact center
- Personal approach with proved results even with people who are not easily accessed – managers, general managers and key workers
